Privacy Policy

We collect information to provide better services to our users. This includes:

• Personal Information: Name, email address, phone number when you register or contact us.
• Learning Data: Course progress, assessment results, and learning preferences.
• Communication Data: Messages, emails, and other communications with our team.
• Technical Data: IP address, browser type, device information for service improvement.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our English learning services
• To personalize your learning experience and course recommendations
• To communicate with you about courses, updates, and support
• To process payments and manage your account
• To ensure the security of our services and prevent fraud
• To comply with legal obligations

We do not sell your personal information. We may share data only in these circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted partners who help us operate our services (payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data storage with regular backups

You have the following rights regarding your personal data:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Opt-out of marketing communications
• Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us at privacy@englishcommunities.pk

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our services
• Improve site functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser. However, disabling cookies may affect some features.

Our services are designed for learners of all ages, including children. For children under 13:

• We require parental consent for data collection
• We collect minimal data necessary for educational purposes
• We do not share children's data with third parties for marketing
• Parents can review, correct, or delete their child's information

We may update this privacy policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page with an updated "Last Updated" date
• Sending an email notification to registered users
• Displaying a notice on our website before changes take effect

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions or concerns about this privacy policy or our data practices, please contact us:

• Email: privacy@englishcommunities.pk
• Phone: +92 300 1234567
• Address: Lahore, Pakistan

We will respond to your inquiry within 7 business days.